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Shipping & Returns

Shipping Policy

 

Standard shipping is shipped within 3 business days. 

 

Return Policy

Brown Beauty is dedicated to bringing you the best in beauty. If you are not completely satisfied with the product for any reason, please contact us within 30 days of the purchase date. We are happy to to over your concerns and chat about the best way to get the most out of your purchase. 

 

If we can't make this product work for you, we're more than happy to arrange for a return or exchange of the item. All returns/exchanges need to be made within 30 days of purchase. For refund/exchange orders you'll need a return the original item to:

 

2701 Windcliff Dr SE

Marietta, GA 30067

 

Customers are responisble for return shipping charges, unless the return was a result of damage or error. Please return product via UPS or US mail or another common carrier. We are not responsible for return packages that may be lost or damaged in transit. We recommend using a shipping method with tracking and insurance. Retain your receipt for proof.

 

All return merchandise must be in its original packaging. All parts, pieces printed materials and any original product packaging must be returned. Return items must not be altered and must contain over 50% of the product. We reserve the right to deny the return or issue a store credit if the item is not returned complete with original packaging.